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Director, Internal Communications


  • Director, Internal Communications
  • In Executive Office
  • Reports to: Chief of Staff
  • Full time, exempt position

Primary Purpose

Biotechnology Innovation Organization (BIO) is the world’s largest advocacy association representing member companies, state biotechnology groups, academic and research institutions, and related organizations across the United States and in 30+ countries. BIO members are involved in the research and development of innovative healthcare, agricultural, industrial, and environmental biotechnology products. BIO also produces the BIO International Convention, the world’s largest gathering of the biotechnology industry, along with industry-leading investor and partnering meetings held around the world.

Reporting to the Chief of Staff, the Director, Internal Communications will develop, manage, and execute internal communications across BIO. A key responsibility will be maintaining regular, timely, and effective communications to all staff to promote employee engagement. The Director, Internal Communications will be responsible for helping to strengthen the culture and performance of the organization.

ESSENTIAL Responsibilities

  • Develop content and appropriate cadence of all BIO internal communications to ensure consistency in messaging.
  • Produce, schedule, and disseminate internal staff newsletter and email communications.
  • Collaborate with the Chief of Staff on a strategic communication plan to ensure the strategy is consistent with the organization’s strategic vision and adjust the communication plan as needed.
  • Measure and present results of communication efforts to the Chief of Staff and other Senior Leadership Team members as appropriate.
  • Act as a liaison with the Chief of Staff, the administrative staff, as well as appropriate departments on board meeting preparation, including developing board communication materials.   
  • Develop, facilitate, and implement the process and ensure proper branding of member communications and package information as needed.
  • Coordinate planning, logistics, and communications for town halls, and improve town halls to deliver key news, improve organizational culture, etc.
  • Coordinate planning, logistics, and communications for all staff meetings (pending a return-to-office environment) to deliver key news, improve organizational culture, etc.
  • Coordinate with appropriate staff and departments on CEO-to-BIO-staff communications.
  • Organize and plan staff events and retreats in coordination with appropriate senior leadership team member(s).
  • Maintain “library” of resources, archived communications, and links to staff information on SharePoint or other internal platform.
  • Work with the IT team to strengthen and expand the capabilities of BIO’s intranet.
  • Partner with the facilities team on return to office and office move communications.
  • Remain current on best practices, new content development, management strategies, and knowledge of digital platforms as it pertains to the BIO brand.

Required Background, EDUCATION, and skills

  • Bachelor’s degree in Communications, Journalism, English, or related field.
  • 8+ years of communications or related experience.
  • Web-based design and layout experience with e-newsletter distribution, such as Marketo.
  • Mastery of Microsoft Office Suite, Adobe Creative Suite, and various social media platforms required.
  • Proven written, editorial, and verbal skills, demonstrating a strong command of the English language and grammar with an ability to convey complex ideas in a clear, direct, and engaging style.
  • Ability to work efficiently under stress and handle multiple tasks under tight deadlines.
  • Must work independently and with minimal guidance.
  • Must be highly driven and results oriented with strong organizational skills.


Candidates should be aware that BIO currently maintains a policy requiring all US-based employees to be fully vaccinated against COVID-19 and receive a booster shot once eligible. Newly hired employees must be vaccinated and boosted prior to their employment start date BIO is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated or receive a booster where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Please use the job application form below to be considered for this position.

Biotechnology Innovation Organization (BIO) is an equal opportunity employer. BIO does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
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