Frequently Asked Questions (FAQs)

We are currently planning a virtual format that will enable us to deliver three days of BIO One-on-One Partnering with an expanded 24-hour global time zone approach for business development networking along with two-days of expert-level educational content and Fireside Chats and more than 150 on-demand company presentations.

Interactive and on demand sessions spread across two days covering a mix of therapeutic areas, business development, digital health, patient advocacy, public policy, and next generation biotherapeutics, along with added content relevant to industry responses to COVID-19.

We are planning for interactive educational sessions, with speaker Q&A. Sessions will remain available on demand for a period of at least 30 days after the start of the event. 

Yes, we have enabled such Q&A interactions.

If you are a member of the media, please contact tbrady@bio.org. 
For company presentation questions, please contact present@bio.org.  
For educational sessions, please contact program@bio.org.  
For all other questions, please contact register@bio.org and we will do our best to assist you directly or team members will connect you with the correct BIO staff associate.

You can expect to find senior biotech executives, and business development leaders from leading companies around the globe, and analysts and investors from premier firms participating in Virtual Partnering.

BIO CEO & Investor Digital rates will not include a government/academic discount. You must be a direct member of BIO (the Biotechnology Innovation Organization) to receive member rates.

No, coupon codes are only provided to sponsoring organizations and their guests and attendees. Most attendees will not have a coupon code.

For the BIO CEO & Investor Digital Conference, check payment cannot be accepted.

For the BIO CEO & Investor Digital Conference, wire payment cannot be accepted.

You should contact the customer service team at register@bio.org and after verification from the BIO Membership department, the proper adjustment will be made to your record and a refund will be issued. However, if you paid by check or wire transfer, a W-9 (W-8BEN for International guests) will be required in order to process the refund.

Corrections to your name or title, etc. should be emailed to register@bio.org. Please allow up to 4 business days for a new confirmation to be sent.

All confirmations are HTML (Web) pages at the conclusion of your registration and are printable. Additionally, an email confirmation is sent immediately following the completion of online registration. If you have not received a confirmation, please check your spam or junk mail folder.

Please email register@bio.org to request your confirmation.

Cancellation requests must be submitted in writing on or before January 26, 2021 to receive a partial refund.  A $200 administrative fee will be deducted from all cancellation refunds. Approved refunds will be processed after the conference. BIO regrets that refunds will not be given for no-shows / non-participants.  Cancellation requests received after January 26, 2021 will not be honored. Email cancellations requests to register@bio.org.

Any substitution needs to be requested to register@bio.org by Tuesday, February 2, 2021. Due to the digital nature of the program, after February 2, 2021, we will not accept substitutions.  Only one substitution is permitted per original registrant.

Media registration is complimentary for applicants with valid press credentials. BIO will review submissions in the order they are received and send notification within 48 hours. Instructions for receiving a complimentary media registration will be sent to all approved media. Please note, marketing executives, sales representatives, public relations executives, analysts, consultants, authors and researchers may not register as media.

Virtual Partnering is the BIO One-on-One Partnering system with enhanced features that allow you to arrange partnering meetings virtually. With Virtual Partnering, you can self-schedule meetings during 3 full days of partnering from February 16-18, 2021, view your partnering calendar in your own time zone, and have virtual partnering meetings scheduled.

Access to BIO One-on-One Partnering is included with all registrations for BIO CEO & Investor Digital Conference. The BIO One-on-One Partnering™ system will open in early January. After the system opens, you can expect to receive your partnering login information within 1-2 business days of your completed registration. Be sure to add biopartnering@bio.org to your safe senders list to receive your login credentials.

We have multiple resources for your assistance. Please see them below: 
Quick Start Guide PDF | Full System Tutorial PDF | Video Tutorials 
For further assistance, please contact biopartnering@bio.org. 
 

The BIO One-On-One Partnering™ system works on a company to company basis. Delegates’ accounts will be placed into a company profile with their colleagues as they register for the conference. After filling out their profiles and their calendar availability, delegates send meeting requests to other companies of interest and accept incoming meeting requests as appropriate. 
We have multiple resources for your assistance. Please see them below: 
Quick Start Guide PDF | Full System Tutorial PDF | Video Tutorials 

Each company profile is allowed 150 outstanding outgoing meeting requests.

Please allow 1 to 2 US business days following your completed registration to receive access to Virtual Partnering for BIO Investor Forum Digital. You can expect a confirmation email from the BIO Partnering Team with your login information at that time, so please add biopartnering@bio.org to your safe senders list. 

Questions about Partnering? Contact the BIO Partnering Team at biopartnering@bio.org or via phone at (866) 356-5155 or +1 (202) 962-6666 (international calls).