Rethinking Lab Equipment Service Management: Centralizing for Cost & Time Savings

Rising service agreement costs and shrinking support from original equipment manufacturers (OEMs) have created a growing challenge for life science organizations. Many labs are stuck juggling multiple contracts, vendors, and renewal cycles — losing both time and money along the way.

This webinar explores an alternative approach: centralizing lab equipment service events under one provider. You’ll hear from experts at SU Group, a company with decades of actuarial data on lab equipment performance, and from Joe Dragavon, Director Core Facilities and Shared Instrumentation & Research and Innovation Office Director, Advanced Light Microscopy Core BioFrontiers Institute, who successfully implemented this model and realized both cost savings and efficiency gains.

Attendees will walk away with:

• A clear understanding of the challenges with today’s service agreement landscape
• An introduction to a centralized, data-driven model for managing equipment service
• A real-world example of how this model works in practice and the benefits achieved
• Practical considerations for evaluating whether this approach is right for your organization